Client Info

Because of the COVID-19 pandemic, Austin Street Center is now sheltering current clients around the clock. As a result, Austin Street Center is unable to resume our daily intakes at this time.   

Founded in 1983, Austin Street Center is an emergency, overnight shelter for men, ages 45 and older, and women, ages 18 and older, experiencing homelessness. Nightly availability is determined on a first-come, first-served basis from the beginning of intake until 6 p.m.

Our goal is that every homeless person who comes to Austin Street Center finds hopesupport, and the resources they need to transition out of homelessness.

Check out our RESOURCE LIST

Intake Times/Requirements:

  • Women’s intake: 2 p.m. Monday-Saturday, 11 a.m. Sunday
  • Men’s intake: 4 p.m. Monday-Saturday, 2 p.m. Sunday
  • Guests must provide valid state or federal government I.D.
  • Guests are allowed a maximum of two bags, each weighing a maximum of 25 lbs.

Each client served through Austin Street Center has access to:

  • Basic Needs: Daily Walk-In Emergency Shelter (A safe place to sleep, with meals, showers, clothing, and hygiene products)
  • Education and Employment Resource Center
  • Computer Lab
  • Mental & Medical Health Care
  • Substance Use Recovery
  • Benefits Navigation
  • Housing Focused Case Management
  • Spiritual Support (If desired)
  • Diversion Services to prevent homelessness

Clients may also participate in housing-coordination programs and receive individual case management to help end their homelessness.

Community/Agency Partners:

Austin Street Center believes community collaboration is vital to meeting the needs of Dallas’ homeless. As a result, we partner with multiple organizations in order to provide our clients with needed resources and services.

On-site partnerships include: IPS, NTBHA, Parkland HOMES, Dallas Metrocare Services, Dallas County Health and Human Services, Veterans Administration, City of Dallas Office of Homeless Solutions, CitySquare, AA/NA, APPA, Military Veteran’s Peer Network, North Texas Food Bank, and more.