Client Info

Austin Street Center is an emergency, overnight shelter for men and women experiencing homelessness. Nightly availability is determined on a first-come, first-served basis from the beginning of intake until 6:00 p.m.

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Intake Times/Requirements:

  • Women’s intake: 2:00 p.m. Monday-Saturday, 11:00 a.m. Sunday
  • Men’s intake: 4:00 p.m. every day
  • Guests must provide valid state or federal government I.D..
  • Guests are allowed a maximum of two bags, each weighing a maximum of 25lbs.


  • Veteran’s Program (includes intensive case management and reserved bed status)
  • Worker’s Cot Program (includes intensive case management and served bed states for guests who have full-time employment.
  • Medical Respite (provides a reserved bed for individuals discharged from area hospitals who are in need of respite and time to recuperate)
  • Pathways Program (vocational rehabilitation and transitional housing)

Other Services:

  • Breakfast and Dinner are served daily
  • Clothing, bedding and hygiene supplies
  • Case Management Services (crisis intervention, information and referral, housing and employment assistance, substance abuse and mental health intervention, etc.)

Community/Agency Partners:

 Austin Street Center believes community collaboration to be vital to meeting the needs of Dallas’ homeless. As a result, we partner with multiple organizations in order to provide our guests with needed resources and services.

On site partnerships include: Parkland HOMES, Dallas Metrocare Services, Dallas County Health and Human Services, Veterans Administration, City of Dallas Housing, City Square, AA/NA, APPA, Military Veteran’s Peer Network, North Texas Food Bank and more.