The 12th Annual Night with Norm Breaks Fundraising Records

On Thursday, October 26, around 300 people and special guests Rich Dalrymple, Seth Littrell, Dave Manders, and Eric Nadel came together to celebrate the mission of Austin Street Center and to raise a record amount!

Guests were encouraged to learn their gifts — provide life changing programs and services along with a strong focus on ending the homeless experience for the more than 2,000 men and women Austin Street serves each year.

Night with Norm is special as it provides an opportunity to gain a new and deeper perspective from sports personalities interviewed. . Norm combines his encyclopedic knowledge of sports with a strong focus on personal stories, creating an event that is enjoyed by everyone, not just sports fans.

Event co-chair Dean Xeros said “I’ve been involved with Night with Norm since the beginning, and it just keeps getting better and better. We are so glad to support and celebrate the life changing work Austin Street does every day to make life better for our homeless neighbors.”

Our continued thanks to Norm Hitzges for his legacy of support, and to Holy Trinity Greek Orthodox Church for hosting us. The evening’s success reflected the generosity of our event sponsors and silent auction donors, and the hard work of our amazing host committee. Our sincere thanks to all who attended!

Special thanks to our sponsors and host committee.

Serve With Us this Holiday Season!

Austin Street Center relies on thousands of volunteers to help us care for the most vulnerable members of our community.

We are always looking for energetic, friendly, and flexible volunteers to help provide excellent customer service at our Welcome Center! Volunteers in this position are the front line for assisting client services, directing visitors, and answering phones.

Intake volunteers welcome Austin Street guests by ensuring everyone gets checked in and assigned a bed for the night.

Where do people experiencing homelessness get their mail? Austin Street guests are able to receive mail at the shelter—which means we have a huge amount of mail to sort and distribute every day.

This is the busiest time of year for donations, and we need volunteers to help sort them! Keeping our clothing room organized is essential to ensuring we can meet the needs of our guests.

If your school, business, church, or family is looking for a chance to volunteer we welcome you! Group volunteer projects vary but can include cleaning projects, sorting donations, or organizing drives for clothing, guest supplies or move out baskets.

We welcome you as a volunteer during the holiday season. Please sign up at: or contact Lacy Montgomery, Partnerships and Community Engagement Manager, at 214-428-0201 or

Please know: all volunteers MUST be scheduled in advance, and the calendar does fill up!

Spiritual Support for the Most Vulnerable

Austin Street Center understands that beyond their basic needs, our guests are often deeply in need of spiritual support and guidance.

Through the generosity of two of our steadfast donors, Austin Street now has a full-time chaplain to meet the needs of our guests who seek spiritual refuge.. Felecia Burns is an ordained AME minister who previously volunteered to lead services in the Austin Street chapel.

Felecia became more aware of the difficulties in fighting homelessness last year when she was profiled by Verify on WFAA. She wanted to understand why there was a homeless encampment near her home. This question led her to the camp to talk to the folks living there and to City Hall to meet with her councilperson,, for insight on just how big and pervasive the problem is.

“I was able to see what this population had to deal with on a daily basis,” Felecia recalls.“I felt like God wanted me to be able to go deeper.”

Now, Felecia’s days are filled with offering hope, organizing prayer and Bible study meetings, and managing the volunteers who provide chapel services each week. She also encourages guests to lead songs, prayers, or share testimonies.

Her role as chaplain is to encourage and remind our guests that they are deeply loved by a God who knows them.

“One of the biggest problems facing people experiencing homelessness is a lack of community, a lack of deep relationships. If I can help facilitate people growing in their faith together, that’s a major step in helping restore what has been lost to the streets,” says Felecia.

In a recent prayer service held in our chapel, Felecia reminded the congregation, “in heaven there is no homelessness, in heaven there is no poverty, and in heaven there is no suffering.” A vision we can all support.

Watch Felecia’s journey to understanding the homeless problem.